A USCIS online account number is an identification number assigned to anyone who creates an online account with U.S. Citizenship and Immigration Services (USCIS). This number is specific to the online account. It’s different from an alien registration number (or A-number) assigned to noncitizens who apply for permanent residency in the U.S. Instead, the USCIS online account number tracks and manages immigration paperwork submitted online.

Your USCIS login serves a distinct purpose from your A-number and any application receipt numbers you may receive along your immigration journey. While A-numbers and receipt numbers track your immigration status and monitor the progress of any applications you submit, your USCIS account number login is used solely to identify your USCIS online account.

This guide will help you understand how to find your USCIS online account number and get your USCIS online account up and running. It also addresses some of the pros and cons of handling your immigration case online.

What is a USCIS online account?

The USCIS website has a secure platform that allows users to interact with USCIS services, manage applications and access case-related information conveniently. 

The government typically assigns a USCIS online account number (sometimes referred to as a USCIS case status login) after an individual has filed their first immigration petition or visa application with USCIS. However, only some types of visas are able to be processed and tracked online, so not everyone can get a USCIS online account number.

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Benefits of the USCIS online account number

Having a USCIS number can streamline the immigration process by allowing you to receive case status updates and keep all your information in one place. Some of the biggest benefits of using your USCIS online account number to create an account include:

• Case status updates: A USCIS online account number allows users to check the status of their pending applications, petitions or immigration requests in real time. The portal provides timely updates, reducing the need to contact USCIS customer service or visit local USCIS offices. Depending on the type of visa petition you submitted, USCIS will send you a document confirming receipt of your paperwork. This will contain your account number and further instructions, such as how to sign up for email or text notifications about your case status, if such information is available for your case.
• Case history and documentation: Users with a USCIS account number can access their case history, view previous applications and download case documents related to their immigration proceedings from one convenient place.
• Form submissions: An applicant can electronically submit certain USCIS forms through their online account, making the application process more efficient and streamlined.
• Communication with USCIS: The online account number facilitates secure communication between applicants/petitioners and USCIS officials. Users can receive important messages, requests for evidence (RFE) and notifications directly through their accounts.
• Appointment scheduling: Some USCIS offices offer appointment scheduling services through the online account, making it easier for users to book appointments without visiting the office in person.

Creating a USCIS online account

To create a USCIS online account, visit the USCIS website and follow the registration process instructions. You’ll need to: 

• Provide an email address where USCIS may contact you
• Create a secure password
• Set up security questions to verify your identity when logging in

You may also need to provide personal information and details about your immigration status to link your online account to your specific case.

Once an account is created, USCIS will assign you a unique account number. The 12-digit USCIS account number is usually a combination of letters and numbers. It links your online USCIS account to your paper immigration records and case files.

Note that USCIS requires applicants to set up two-factor authentication on their USCIS online accounts. When prompted by the system, you’ll need to enter a one-time verification code to confirm that it’s you accessing your account. Ensure that your email address and phone number are always up to date in your USCIS account so you don’t miss any verification codes or critical communications about your case.

How to find your USCIS account number

If you create your USCIS online account and the profile is active, you can find your account number by logging in to your portal and navigating to the “Profile” section. If no online account number is displayed, you may need to wait 24 hours and refresh your page or contact USCIS customer service.

Suppose you need to create a USCIS online account but have been corresponding with USCIS or are a permanent resident or visa holder. In that case, USCIS may have sent you an online account number to facilitate setting up your account. 

For instance, if you’ve filed certain paper forms in the past, you may have received a letter or secure email about USCIS online account access. Your USCIS online account number will be located within that notice.

Or if you filed any application, petition or request online with USCIS, your online account number would have been issued by email or by electronic receipt when you filed. 

If you’re unsure whether you have a USCIS online account number or need to open a new USCIS account on your own, reach out to USCIS for specific guidance.

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Common issues with USCIS online accounts

Like any web-based platform, USCIS online accounts experience occasional tech hiccups. Some of the most common issues users experience with their USCIS online accounts include:

• Technical glitches: Occasionally, users may experience technical glitches or errors while using their USCIS online account. Even if their USCIS number was properly issued and their account was set up correctly, some users may encounter occasional delays or errors. These issues are usually temporary and may be resolved by refreshing the page or trying again later.
• Verification problems: Users commonly report challenges during the account verification process. Ensuring that all personal information is accurate and matches USCIS records may help prevent verification issues.
• Password recovery: One of the biggest issues users face with their accounts is forgetting passwords. Simply knowing your USCIS number isn’t enough to reset your account password. USCIS uses two-factor authentication for your security, and the best way to recover your password is to print and maintain back-up codes to unlock your account. However, USCIS offers a password recovery option, allowing you to contact customer service for assistance in unlocking and resetting your account securely.
• Browser compatibility: The USCIS website and online accounts may work best with specific browsers. While the site doesn’t express a preference, if you experience compatibility issues, try opening your account on a different browser. You may have a better experience on newer and more common browser versions.

How an attorney can help you get your USCIS online account set up

The USCIS online account is a valuable tool for individuals navigating the U.S. immigration system. Another useful tool can be an experienced immigration attorney. Working with one may help you better understand the processes, accurately file necessary paperwork and evidence, prepare for any interviews and overall make the process of getting a green card less stressful.